Policy

Shipping & Returns

Fresh, preservative free food asks for a little care in transit. Here is exactly how, when, and where we ship.

Last updated · 22 Jul 2026

How we ship

Every Poषण order is prepared in small batches, packed and dispatched from our kitchen in HSR layout, Bangalore. Because our foods are fresh and preservative free, we ship as soon as the food item is prepared to keep them in peak condition when it reaches you.

Processing & delivery time

Orders are packed and dispatched within 1 business day of confirmation, and delivered within 2 business days of dispatch, subject to serviceability at your address.
We try to deliver the products in the morning when you are at home, since leaving these products out at room temperature for long periods can cause the product to perish/spoil.

Order changes & cancellations

Once an order has been placed, it cannot be cancelled or modified, given the fact that we prepare every item fresh for each order for which we source ingredients only after the order is placed.

Charges

Perishable orders are shipped in insulated packaging with ice packs in order to ensure freshness and no spoilage in transit.

Delivery issues

We are not responsible if your package gets lost or gets sent back because of an inaccurate address — please double check your address before you confirm the order. If delivery fails because no one is available to receive the order, further attempts may carry an additional delivery fee at 10 Rs per km.

Returns & replacements

Because our foods are perishable, we cannot accept returns of opened items. If a jar arrives damaged, leaking, or spoiled, contact us within 6 hours of delivery with a photo and we will replace it or refund you in full. The refund/return will be processed within 3 working days of the return submission.

Questions

Write to us at lifeposhan@gmail.com or Whatsapp us at +91 79824 14408 — we do our best to try to respond within one business day.